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Interlibrary loans

Interlibrary loan (ILL)

Mount Royal's Interlibrary Loan / Document Delivery (ILL) staff provide access to library material not owned by MRU.

Libraries who would like to borrow materials from MRU can find more information on the Other libraries - borrowing and lending page.


ILL service is available to current Mount Royal University faculty,  students, staff, and retired MRU staff and faculty.

MRU Library is piloting an Interlibrary Loan program for Alumni and Community Borrowers.  For more information, restrictions, applicable charges, and to place requests see:  ILL for Alumni & Community Borrowers


Click here to Register for ILL services

After your initial registration, you will be able to request books and articles immediately.

Have an ILL account but forget your password? Click here to get a new password emailed.


Place requests using the online request form or directly from the database using the "Find Full Text" link.

  • You will be notified by email when your request is placed and when your item arrives.
    • Check your spam/junk folder if you do not receive any email confirmations and notifications.
  • Delivery times can vary from two days to over three weeks
    • Delivery time depends on the type of request, shipping method, and many other factors.
  • Requests must follow the fair dealing exception of the Canadian Copyright regulations.
  • Need help? Ask at the Service Desk in the library or contact ILL staff: or 403.440.6133


Delivered electronically - you will be emailed with a link to download the request. The link will be active for 5 downloads and 14 days, so save or print a copy of the PDF

Books and videos

  • Pickup and return ILL loaned items at the Library Service Desk
  • The due date is noted on the book band. Return the item on or before the due date as overdue fines do apply
  • Renewal may be granted at the discretion of the lending library
  • A $5 fee will be charged for all physical items that are requested and not picked up by the item's due date

If you need any assistance with ILLs, the forms, have any technical difficulties, or would like an update on your request, contact ILL staff: or 403.440.6133