Lending to Other Libraries
Mount Royal University Library (library symbol: ACMR, OCLC symbol: CNMTR) participates in lending and document delivery with other libraries and institutions.
Notice
Due to the Canada Post strike, MRU ILL service is temporarily suspending the lending of physical materials. You may submit a new request for a copy of one chapter per book, in accordance with Canadian Copyright Law / Fair Dealing practices. If a loan of the full book is still required after the strike ends, and MRU resumes full ILL service, please place a new loan request at that time.
Lending
What we lend:
- Books from our Main Collection and Curriculum Collection
- Music scores
- Music CDs
- Journal issues
- DVD & VHS videos (depending on license terms and demand)
- Video loans are usually two weeks from receipt. Please return using a courier. (Canadian libraries please return using Canada Post.)
- Microfilm
- decisions for microfilm loans are made on a case by case basis
Not for loan:
- Kits/toys/mixed media items from the Curriculum Collection, Reference, e-resources and Reserves
Requests
- Requests can be made via ILL systems, OCLC Worldshare ILL, via our online form (please email us to receive username / password), by phone, and by email to illacmr@mtroyal.ca
- Generic Script address: acmrgsm@relais-host.com
- ISO-compliant systems should use acmriso@relais-host.com. Please test with us prior to initial requesting
Delivery
- Copies are supplied via download link sent by email or via Article Exchange if large file size or secure delivery is required by licence terms.
- Loans in Canada are shipped using Canada Post
- Loans internationally are shipped using United Parcel Service (UPS) or DHL.
- Borrowing Library is responsible for any and all custom duties incurred at their country's border. Mount Royal will not be responsible for these expenses
- If you require rush shipping, please provide courier and account information.
Payment
For requests made via OCLC, IFM is preferred; otherwise we accept IFLA voucher or will invoice annually (cycle is April 1-March 31).
Invoices can be paid by Visa / MasterCard, cheque, EFT, and online banking.
Mailing Address
Mount Royal University Library
4825 Mount Royal Gate SW
Calgary, AB T3E 6K6
Canada