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After Hours Pickup

Pickup of hold requests is available for MRU students and employees outside of regular Service Desk hours.

Pick Up a Hold Request

Self Pickup

Current MRU students and employees can request a self-serve pickup of eligible hold items for after hours at the Day Use Lockers located on Floor 1. 

  • Items in LibrarySearch: You will be notified when your item is ready for pickup at the Library Service Desk. The link to our After Hours Pickup Request form will be in that email and you can put in a request at that time. You will receive an email notification with instructions on how to retrieve your items once the request has been processed.
  • Equipment, kits, oversized items and MRU employee laptop bookings: After reserving your item through the Library’s equipment booking page, fill out the ​​After Hours Pickup Request form. You will receive an email notification with instructions on how to retrieve your items once the request has been processed.

How to

 

Login to LibrarySearch

Search for a main collection title

Under Pickup Location, select the MRU Library - Service Desk option.

Your item can be picked up from the Library Service desk. If you need after hours pick up, it will be picked up from a Library Locker. Fill out the After Hours Pickup Request form to request an after hours hold for your item.

 

Locations

Library Day Use Lockers

Located on the 1st floor of the Riddell Library & Learning Centre, across from the main washrooms.

Collections Available For After Hours Pickup

 

Main Collection

Curriculum and CD Collections

DVD Collection

Reserves and Reference

Semester-long loan
3-week loan
1-week loan
Not available for convenience pick up but accessible through the Digitization Request service

Available Materials

 

Books

 

Equipment

Available for convenience pickup at a Library Locker. Fill out the After Hours Pickup Request form after you have booked the item.

Laptops (Faculty & Staff)*

Faculty and staff laptops are eligible for convenience pickup at a Library Locker. Fill out the After Hours Pickup Request form after you have booked the item.

*Note: Student laptops are available on a first come, first served basis at the Library Service Desk.

 

CDs and DVDs

Oversized Items

Available for convenience pickup at a Library Locker. Fill out the After Hours Pickup Request form after you have placed a regular hold on the item.

Kits

Available for convenience pickup at a Library Locker. Fill out the After Hours Pickup Request form after you have placed a regular hold on the item.

 

Note: Items that have been requested without completing the After Hours Pickup Request form will be available for pickup at the Library Service Desk during open hours. 

Pick-Up Instructions

After Hours Pick Up Instructions

  1. After completing the After Hours Pickup Request form, wait to receive an email that notifies you when your items are ready for pickup.
  2. After receiving an email notification, visit the Library 24/7 to retrieve your items from the day use lockers located on the main level, across from the restrooms. Your OneCard is required to tap into the RLLC outside of our regular hours.
  3. Your assigned locker and passcode information will be listed in your notification email.
  4. To enter your passcode on the locker pinpad, press ‘C’ and enter the provided code, then press the key symbol.
  5. Leave the locker unlocked after you retrieve your items.

After-Hours Drop Off

After Hours Drop Off

Large items, kits, and equipment can be returned to a day-use locker located on the 1st floor of the RLLC, across from the main washrooms.

Once the item is locked in a day-use locker (instructions are inside the locker door), email libcirc@mtroyal.ca or text 587-400-8044 with the locker number and code.

If entering the RLLC outside of Service Desk hours, you will need an active OneCard to tap into the building.

Service Desk Drop Off

All items can be dropped off at the Library Service Desk during regular open hours.

Book/CD/DVD Return

Books, CDs and DVDs can be returned to the Library book return bins situated outside of each RLLC entrance, inside the main entrance of the RLLC, or inside of the West Gate entrance.